We love to hear from our customers - and we're delighted to help you with your buying and style questions, or to simply update you on your order.

To make sure we can help you best, please get in touch using the appropriate details below

Customer service

Our customer service is open Monday to Friday, 9am to 6pm (GMT -5).

You can email us at customercare@richfashion.com

You can write us in the Live Chat or Leave a message

We usually respond to all the messages within 24 hours

Other enquiries

For all other enquiries, such as PR and wholesale, please contact us via email:

B2B enquiries: customercare@richfashion.com